Disabled and Less Mobile Passengers
As part of our commitment to equality, we welcome the opportunity to tailor-make specific arrangements for groups, which may include disabled or less mobile passengers. You will be required to fill in our checklist form to ensure that we can meet all your requirements.
You can download this checklist here.
We will make every effort to make extra arrangements in order to accommodate passengers with any medical conditions. If you do have any additional requirements, we must be made aware of these as soon as possible – preferably prior to confirming a booking.
If you need to let us know any additional information, or are wondering if we can accommodate your condition, please e-mail us at firstname.lastname@example.org or call us on 01279 658221.
Whilst we will endeavour to assist with any other special requests you may have, please make sure you notify us of these as soon as possible to avoid disappointment. Unfortunately, although we will do our best to meet your requests, we cannot guarantee that they will be met unless we have confirmed, in writing, that your request will be complied with.