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About FHT
Are you an organiser of group tours for students? Then you've come to the right place!
About Us
We’re FHT - the Tour Solvers. If you’re looking to organise an educational trip of a lifetime, you’ve come to the right place. With over 150 years of educational travel experience, we have a wealth of knowledge on all our subjects and destinations. We’re passionate about tailoring a trip to meet all your requirements, ensuring you get that special treatment.
Our Values
We pride ourselves on being Passionate. Trustworthy. Flexible. Professional. From working with you to organise your trip to liaising with our trusted suppliers and everything in between, our values underpin all the work we do.
Best Price Guaranteed
We want to always offer you the best value and we will guarantee to beat any equivalent quotation, saving you money on your student group educational trips. We work together to organise a perfect trip that works within your budget– speak to our dedicated team today here.
Customer Service Excellence
We want to make sure your tour is dealt with efficiently, so you’ll be assigned a Tour Consultant to guide you through the entire process. When it comes to feedback from our trips, we’re more than happy to let our customers do the talking for us…
- 98% would recommend FHT to colleagues
- 90% are very or extremely happy with our customer service
- 84% are extremely happy with value for money
We’re proud to hold the Government Standard Customer Service Excellence award - we not only guarantee expert tailor-made tours and best prices but exceptional customer service throughout too!
Accreditations
As a full member of the School Travel Forum, we adhere to a rigorous code of practice and safety management standards, meeting the requirements of DFE guidelines every year. On top of that, we are an LOTC badge holder and these vital accreditations ensure we maintain high levels of customer satisfaction.
We Promise You…
- We’ll be honest – from start to finish we’ll be open about prices, hotels, recommendations and everything in between.
- We’ll be flexible – one size doesn’t fit all, and we’ll make sure your trip is unique and tailored to your requirements.
- We’ll be here – whether you want to book online, via email or on the phone, we’ll be there every step of the way.
- We’ll listen – so we keep getting it right for you and build experiences that get better every year.
- We’ll do the hard work – we won’t cut corners because we strive for the best for our customers.
- We work with the best – we only use suppliers and destination partners that provide the top-class quality service we expect.